These terms cover using this website and ordering from us. By placing an order you are agreeing to them. They are written to be read, so there is no reason to skip them.
Who you are buying from
This site is operated by Black Gold Salajeet, based in Gilgit, Gilgit Baltistan, Pakistan. We sell Himalayan salajeet resin, in a 10gm Starter Pack and a 20gm Premium Pack.
You can reach us on +92 355 5700237 by phone, on +92 355 5700237 on WhatsApp, or at order@theblackgoldsalajeet.com.
Prices
All prices on this site are in Pakistani Rupees (PKR). The price shown on the product page is the price you pay, with delivery included.
We can change prices at any time. The price that applies to your order is the one shown when you place it. If a price is listed wrongly because of a mistake on our side, we will tell you on the confirmation call and you can decide whether to go ahead or cancel. We will never charge more than the price you agreed.
Placing an order
When you submit the order form, you are making an offer to buy. We are not obliged to accept it.
We confirm every order by phone or WhatsApp before booking the parcel. The contract between us starts when we confirm your order on that call, not when the form is submitted.
We may decline an order, and we will tell you why. Reasons include an address PostEx cannot reach, a number we cannot reach you on, a stock problem, an obviously fake or incomplete order, or a history of refused deliveries.
To order you must be 18 or older, or have a parent or guardian place the order.
Paying for your order
Cash on delivery only. You pay the rider in cash when the parcel arrives. We do not accept cards, bank transfers or any online payment for orders, and we never ask for money in advance.
We do not store any payment details, because there are none to store.
Refunds, where they are due, are sent by bank transfer, Easypaisa or JazzCash. See the Refund and Returns Policy.
Delivery
Delivery is free across Pakistan through PostEx. We do not promise a delivery date. Full details are on the Shipping and Delivery page, which forms part of these terms.
Returns
Unopened jars can be returned within 7 days of delivery. Opened jars cannot be returned, because salajeet is a consumable supplement. Damaged, leaking or wrong items are always put right. The Refund and Returns Policy sets out the detail and also forms part of these terms.
About the product
Salajeet is a food supplement. It is not a medicine and it is not a treatment for any condition.
- Nothing on this site is medical advice.
- Salajeet is not intended to diagnose, treat, cure or prevent any disease.
- Talk to a doctor before using it, particularly if you are pregnant or breastfeeding, taking any medication, or being treated for a health condition.
- It is not for children.
- Follow the usage directions on the pack. More is not better.
- If you have a reaction of any kind, stop using it and see a doctor.
Salajeet is a natural product collected from rock in the mountains. Colour, smell, texture and firmness vary between batches and change with temperature. The resin is firmer in cold weather and softer in heat. That is normal and is not a fault.
Product photographs show the real product, and the jar you receive may look slightly different from the photograph for the reasons above.
Using this website
Please do not:
- Copy our photographs, product text or site content for your own selling
- Place fake orders, or orders in someone else's name or address
- Try to break into, overload, scrape or interfere with the site
- Submit reviews or messages that are abusive, or that are not about a real order you placed
We may refuse service and block orders from anyone doing these things.
The content on this site, including the product photographs, text and the Black Gold Salajeet name and logo, belongs to us. You are welcome to share a link to any page.
Reviews on the site
Reviews are written by customers and are their own words and their own experience. They are not our claims about the product, and a review is not a promise that you will have the same experience.
Our responsibility
We stand behind what we sell. If a jar arrives damaged, if the wrong item comes, or if an order never arrives, we will replace it or refund you.
Beyond that, our responsibility for any order is limited to what you paid for it. We are not responsible for how you choose to use the product, or for anything you decided to do based on general information on this site.
Nothing in these terms takes away any right you have under Pakistani consumer law.
Which law applies
These terms are governed by the laws of Pakistan. Any dispute goes to the courts of Gilgit, Pakistan.
If you have a problem, talk to us first. Message us on WhatsApp and we will try to sort it out directly.
Changes to these terms
We may update these terms. The version that applies to your order is the one on this page when you placed it. The date at the top tells you when it last changed.
Contact
Black Gold Salajeet
Gilgit, Gilgit Baltistan, Pakistan
- Phone: +92 355 5700237
- WhatsApp: +92 355 5700237
- Email: order@theblackgoldsalajeet.com