This page explains what information we collect when you order from Black Gold Salajeet, why we have it, and who else sees it. It is a plain statement of what we actually do. If anything here is unclear, message us on WhatsApp and we will answer.
What we collect
When you place an order we ask for:
- Your name
- Your phone number
- Your delivery address and city
- Your email address, if you want order updates by email
- What you ordered
That is all. There is no account to create and no password to remember. We do not take card details, because we only accept cash on delivery, so there is no payment information for us to hold.
Why we need it
Your name, phone number and address go on the parcel and into the courier's system. Without them the parcel cannot reach you.
We use your phone number to call or message you before we book the parcel. We confirm every order this way, so this call is part of how we work, not a marketing call.
If you give us your email address, we send you a tracking link once the parcel is booked, and we can use the same email to look up your order if you contact us about it.
Who else sees your information
PostEx. PostEx is the courier that delivers every order. We pass your name, phone number and delivery address to PostEx so the rider can find you. The rider also sees these details on the parcel.
Our email provider. If you gave us an email address, your order confirmation and tracking email are sent from our own mailbox on the theblackgoldsalajeet.com domain, which runs on the same web hosting as this site. No separate email company is involved.
Google Analytics. We use Google Analytics to see how many people visit the site and which pages they look at. It tells us things like how many visitors came from Lahore, or how many people viewed a product page. It does not tell us who you are by name.
Meta Pixel. We advertise on Facebook and Instagram. The Meta Pixel on this site tells Meta when someone views a product or places an order, so we can see whether our ads are working and show ads to people who looked at the site.
We do not sell your information. We do not share it with anyone else unless we are required to by law or by a court in Pakistan.
Cookies and tracking, in plain terms
A cookie is a small file the site leaves in your browser. We use them for two things:
Keeping the site working. Remembering what is in your cart so it is still there when you move between pages. The site cannot work without these.
Measuring visits and ads. Google Analytics and the Meta Pixel set their own cookies to recognise a returning visitor and to link an ad click to an order. These are not needed for the site to work, and you can block them.
How to stop ad tracking
You have a few options, and you can use any of them without affecting your order:
- In your browser. Chrome, Safari and Firefox all let you block third-party cookies in settings. On Chrome for Android it is under Settings, then Site settings, then Third-party cookies.
- On Facebook and Instagram. In your Facebook settings, open Accounts Centre, then Ad preferences, where you can see and limit the activity businesses share with Meta.
- For Google Analytics. Google publishes a browser add-on that opts you out of Analytics across all sites, at tools.google.com/dlpage/gaoptout.
If you block these, we lose some numbers about our own site. Your order is not affected in any way.
How long we keep your information
We keep order records, including your name, phone, address and what you bought, for 2 years after the order. We need them to deal with questions, returns and courier disputes after a delivery.
Google Analytics and Meta keep their own data on their own schedules, under their own policies. We cannot delete data held inside their systems.
Asking for a copy of your data, or for it to be deleted
Message us on WhatsApp at +92 355 5700237, or email order@theblackgoldsalajeet.com, from the number or email you used to order. Tell us what you want:
- A copy of what we hold about you
- Your details deleted from our records
We will reply and action it within 14 days.
One limit, so there is no surprise: if a parcel is already with PostEx, we cannot pull your address out of the courier's system mid-delivery. And we keep basic order records where we need them for accounts and for disputes. We will tell you exactly what we kept and why.
About the law
Pakistan does not currently have a general data protection law in force like the GDPR in Europe. We are not claiming to comply with laws that do not apply here. This page is simply an honest account of what we do with your information, and we hold ourselves to it.
Changes to this page
If we change how we handle your information, we will update this page and change the date at the top.
Contact
Black Gold Salajeet
Gilgit, Gilgit Baltistan, Pakistan
- Phone: +92 355 5700237
- WhatsApp: +92 355 5700237
- Email: order@theblackgoldsalajeet.com